Privacy Policy

Effective Date: 9 January 2026

Recoil Now (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and handle your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number (if provided)
  • Payment details (processed securely via third-party providers)
  • Order history and transaction details
  • Website usage data (e.g. cookies, analytics)

2. How We Collect Information

We collect information when you:

  • Place an order
  • Contact us via forms or email
  • Subscribe to updates (if applicable)
  • Browse our website (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and services
  • Meet legal and regulatory obligations

4. Payments

Payments are processed securely via third-party providers, including WooPayments and Stripe. We do not store your full credit card details.

These providers may collect and process your payment information in accordance with their own privacy policies.

5. Sharing Your Information

We only share your information where necessary, including with:

  • Payment processors (e.g. WooPayments/Stripe)
  • Shipping providers
  • Website and hosting services
  • Accounting software (e.g. Xero)
  • Legal or regulatory authorities where required

We do not sell or rent your personal information.

6. Cookies and Tracking

  • Enable essential site functionality
  • Improve user experience
  • Analyse website traffic

Our website may use cookies to:

You can control cookies through your browser settings.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

However, no online system is completely secure.

8. Access and Correction

You may request access to the personal information we hold about you and request corrections if needed.

To do so, please contact us using the details below.

9. International Users

If you access our website from outside Australia, your information may be processed in Australia or other jurisdictions where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Recoil Now
Email: mail@recoilnow.com
Address: PO Box 404, Roseville 2069, New South Wales, Australia