TROUBLESHOOTING

IMPORTANT: If any of the following troubleshooting solutions do not work please contact us stating what the problem is and verify that you have tried the solutions provided.

Force reading lower than expected

What you might notice
You perform a thrust that feels strong, but the RN-1 records it as a lower force level than expected.

Why this happens
The RN-1 measures force in a single, straight-down direction through the contact point. If part of your thrust is directed off-axis (angled forward, backward, or sideways), that portion of the force is not captured by the device.

What to try
Focus on directing your thrust straight through the contact point.
A more vertical, aligned force will be measured more accurately and often with less effort.

Allowing the RN-1 to sit freely on a smooth surface can also help.
If the device shifts or slips during a thrust, it often indicates that some of the force is being directed off-axis.

RN-1 does not turn on

Try with a pair of fresh alkaline batteries (not rechargeable batteries)
Make sure batteries are inserted in the correct way.

Lights look dim

Batteries might be running low.
Or, you might be in a bright environment that makes the lights look dim.
Try replacing the batteries or moving to a less bright spot.
Rechargeables often don’t put out the same voltage as alkalines or lithium batteries and so lights appear dimmer.

RN-1 doesn’t register an adjustment

Usually caused by a thrust that’s too light, or a double movement.

All four lights flash RED twice, then the unit turns itself off

Battery power is too low for reliable readings. Replace with fresh batteries.