PROCESSING TIME

Orders are processed within 5 business days. You’ll receive a confirmation email when your order ships.

DELIVERY TIMES

• Australia: 2–7 business days
• New Zealand: 7–14 business days
• Other regions: Delivery times vary and will be shown at checkout.

SHIPPING RATES

Shipping costs are calculated at checkout based on location.
International orders may be subject to import VAT, duties, or handling fees payable by the customer upon delivery.

TRACKING

All parcels are shipped with tracking, signature required, and full insurance.
Tracking details are emailed once the order is dispatched.

LOST OR DELAYED PARCELS

If your order is significantly delayed or appears lost, contact us and we’ll investigate.